Support...

Welcome to ECT Technical Support.

This area of the site is dedicated to providing the latest product updates, access to the up-to-date manufacturers parts databases and symbol catalogues, application notes, on-line documentations, FAQ's and to join in on our discussion forum.  To gain access to these areas it is required that you have a support contract with ECT International.

Have no maintenance agreement? Please contact Tech Support to update- support@ecti.co.uk

Software Updates, Catalogues & Databases, Freeware Utilities & Install CD's

Choosing to update will forward you to our file server where you can browse for the most recent software service packs, catalogues & database and freeware.  This section is password protected, you will need to obtain access from ECT International Inc.

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Application Notes & On-line Documentation

Details guides on hot topics, creating title blocks, configuring custom terminal plans or download this latest tutorials and systems manuals in PDF Format.  This section is password protected, you will need to obtain access from ECT International Inc.

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FAQ's

Access our archive of Frequently Asked Questions compiled by ECT Technical Support.

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Support Discussion Forum

Join in with the promis•e discussions from world wide users.  This service is available for promis•e users with current maintenance agreements, you will need to obtain access to this area from ECT.

The support forum supports Guest browsing else register to submit questions and comments

>> join the discussions

Support Meeting

The on-line meeting functionality allows Support Engineers to view your entire desktop taking remote control of applications for problem diagnosis.

If you wish to schedule a meeting contact technical support who will arrange a time slot and access.

>>  join a meeting